B2B Terms Of Services
Please read the terms below before placing your order. By confirming your order, you agree to these terms.
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1. Payment Terms
All orders follow this payment structure:
- 50% deposit: To be paid upon order confirmation. We will begin processing once the deposit is received.
- 50% balance: To be paid after the order is completed.
- Shipping: Goods will only be shipped after full payment (100%) is received.
Payment Methods:
- Bank Transfer
- FPX / Online Banking
- Others (upon agreement)
- Invoice will be issued before each payment. Please include your order or invoice number when making payment.
- If the balance is delayed, shipping will also be delayed. We reserve the right to hold or cancel the order.
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2. Order Terms & Conditions
2.1 Order Confirmation & Deposit
- Once the 50% deposit is paid, the order is confirmed and we will start processing (including materials, production, or related arrangements).
- After we start processing, no changes, cancellations, or refunds are allowed. Please check all order details carefully before confirming.
2.2 Order Cancellation
- Orders cannot be cancelled once we begin processing.
- If cancellation is requested, the 50% deposit will not be refunded to cover time, labor, and materials used.
2.3 Balance & Shipping
- Once your order is ready, the remaining 50% balance must be paid.
- We will arrange shipping only after full payment is received.
- Any delay in payment may cause shipping delays and we will not be responsible for it.
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3. After-Sales Terms
We offer affordable pricing for B2B orders. All items are checked before shipping.
3.1 No Warranty
- As B2B pricing is already discounted, we do not provide product warranty.
- We are not responsible for damage caused by long-term use or improper handling.
3.2 Quality Issues Upon Delivery
- If there are clear material or production defects upon receiving the goods, please contact us within 3 working days with:
-Photos or videos of the issue
-Your order number or invoice
- If the issue is confirmed to be our fault, we will arrange for replacement or compensation.
- If we do not hear from you within 3 working days, we will consider the goods as accepted.
3.3 Non-Returnable Conditions
Returns or replacements will not be accepted if:
- Items have been used or show signs of use
- Issues are caused by customer’s own ordering mistakes (e.g. wrong size or quantity)
- Damage is caused by misuse or poor storage
By continuing to use this website or placing an order, you agree to the terms above.
If you have any questions, feel free to contact us. 011-6060 1277